Wednesday, August 24, 2011

Sweat the small stuff. Your customers will notice


Going the extra mile can win you a customer for life. Just ask Mary Cantando, who wrote about her experience in purchasing a Ford Edge. It wasn't just that her salesperson gave her a great price, but what he did after the sale that won Cantando's loyalty.


* Source: womenentrepreneur.com"Two key risk areas in the garage are falls from trip hazards and poisoning from improper storage of toxins like fertilizer or paint thinners," points out Meri-K Appy, president of the Home Safety Council, Washington, D.C. "Taking time to declutter, organize, and securely store dangerous items is an investment we should all make for the safety of our families."Don't forget the glass itselfSort what you are keeping. Group items such as auto supplies, tools, and gardening equipment to begin the organizing process. Store such product categories together for quick and efficient access.

Mary Cantando creates a calendar entry every month that reminds her to create a specfic action to strengthen relationships with her top five clients.




Author: Christian Hamaker, Jonah Arellano


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