Skip the wooden shutters
Mary Cantando creates a calendar entry every month that reminds her to create a specfic action to strengthen relationships with her top five clients."Following Ben's lead," Cantando concluded, "the way to gain customer loyalty is by taking actions customers don't expect, things that make them feel special, things that no one else has ever done for them before. How can you do this in your business?"Create clearance. Allow enough space for vehicle doors to open and the driver and passengers to walk around vehicles without rubbing up against them. Some 46% of Americans report that they have rubbed against a vehicle and soiled their clothes.Reinforce the wallsBe ready to use the poolANOTHER FAMILY REBUILDSSecure hazardous items. Place toxic materials such as paint, weed killers, bug sprays, and gas in high cabinets or lockable tool chests. Be sure to secure tools and wrap up extension cords via tool hangers.Instead of the usual gypsum or wood-composite wallboard, the designers specified corrugated concrete board, which is often used in kilns; it's both noncombustible and heat-resistant. Bonus: Besides protecting the house from fire, it limits heat gain during hot summer months."We have established 'National Clean Out Your Garage Day' to occur on the first Saturday after Labor Day since this is a time much of the country transitions from summer to fall and begins putting items such as bikes, lawnmowers, and garden tools away for the season," notes Deborah Hanson, director of external affairs. "This is a great time to take stock of the safety of your garage and clean out and organize as needed to make this space safer--and more functional."
DESIGN Daly Genik Architects, Santa Monica (dalygenik.com or 370/656-3180)
Author: Miranda Jones
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